BUSINESS 9609 : A-LEVEL : Notes Pack

Benefits of the course

Gained an understanding of how businesses operate in different environments
Developed the ability to analyse marketing, finance, HR, and operations decisions
Learned how to interpret business data, charts, and financial information
Improved the ability to evaluate business strategies using real-world examples
Strengthened skills in identifying problems and proposing effective business solutions
Built confidence in writing structured, exam-ready responses for both papers

Course Content

Chapter 6 : Business and its Environment
6.1 External influences on business activity
6.1.1 Political and legal influences on business activity
6.1.2 Economic influences on business activity
6.1.3 Social and Demographic Influences on Business Activity
6..1.4 Technological Influences on Business Activity
6.1.5 Competitors and Suppliers as External Influences
6.1.6 International Influences on Business Activity
6.1.7 Environmental Influences on Business Activity
6.2 Business Strategy
6.2.1 Developing business strategy
6.2.2 Corporate Planning and Implementation
Chapter 7 : Human Resources Management
7.1 Organisational Structure
7.1.1 The relationship between business objectives and organisational structure
7.1.2 Types of structure functional hierarchical (flat and narrow) matrix
7.1.3 Delegation and accountability
7.1.4 Control, authority and trust
7.1.5 Centralisation and decentralisation
7.1.6 Line and staff
7.2 Business Communication
7.2.1 Purposes of communication
7.2.2 Methods of communication
7.2.3 Channels of communication
7.2.4 Barriers to Communication
7.2.5 The role of management in facilitating communication
7.3 Leadership
7.3.1 Leadership
7.3.2 Theories of Leadership
7.3.3 Emotional Intelligence in Leadership
7.4 Human Resources Management (HRM) Strategy
7.4.1 Approaches to human resource management (HRM)
Chapter 8 : Marketing
8.1 Marketing Analysis
8.1.1 Elasticity
8.1.2 Product development
8.1.3 Sales forecasting
8.2 Market Strategy
8.2.1 Planning the marketing strategy
8.2.2 Approaches to marketing strategy
8.2.3 Strategies for international marketing
Chapter 9 : Operation Management
9.1 Location and Scale
9.1.1 Location
9.1.2 Scale of operations
9.2 Quality Management
9.2.1 Quality control and quality assurance
9.2.2 Benchmarking
9.3 Operation Strategy
9.3.1 Operational decisions
9.3.2 Flexibility and innovation
9.3.3 Enterprise resource planning (ERP)
9.3.4 Lean production
9.3.5 Operations planning
Chapter 10 : Finance and Accounting
10.1 Finance Statements
10.1.1 Statement of profit or loss
10.1.2 Statement of financial position
10.1.3 Inventory valuation
10.1.4 Depreciation
10.2 Analysis of Published Accounts
10.2.1 Liquidity ratios
10.2.2 Profitability Ratios
10.2.3 Financial Efficiency Ratios
10.2.4 Gearing Ratio
10.2.5 Investment Ratios
10.3 Investment Appraisal
10.3.1 The concept of investment appraisal
10.3.2 Basic methods payback, accounting rate of return (ARR)
10.3.3 Discounted cash flow method net present value (NPV)
10.3.4 Investment Appraisal Decisions
10.4 Finance and Accounting Strategy
10.4.1 The use of accounting data to enable strategic decision making
10.4.2 The use of accounting data and ratio analysis in strategic decision-making

Instructor

Dr. Arman Nasim

Dr. Arman Nasim, a Senior Business Educator with over 25 years of global teaching experience, holds a Doctorate in Business Administration and has taught learners from O Levels to MBA programs. Renowned for connecting theory with real-world business practice, he delivers strategic and engaging lessons that build both academic excellence and entrepreneurial thinking. At Knowledge Kastle, Dr. Arman inspires students to think critically, act decisively, and pursue success—whether in achieving top grades or launching their own ventures.

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Update:March 16, 2026
Lectures74
Skill LevelIntermediate
Course Duration: 11h

Your Instructor

Dr. Arman Nasim

Business Teacher

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Target Audience

O Level Students
IGCSE Business Students
Grades 8–11 Students

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